Terms of service

These terms are an agreement between you and LogMy ("we", "us"), the operator of the LogMy service. By creating an account or using LogMy, you agree to them. If you use LogMy for a company, you confirm you're allowed to accept these terms for it.

The service

LogMy lets businesses schedule short AI voice check-ins with their employees and turns them into written reports and summaries.

Your account

You must give accurate details and keep your password safe. You're responsible for what happens under your account, and for keeping each employee's private call link private.

Trial, plans and payment

• New workspaces get a 7-day free trial for 1 employee. When it ends, calls pause until you choose a plan.
• Paid plans are priced per employee, with a minimum of 3 employees, and billed monthly, every 6 months or yearly. Current prices are on our pricing page.
• Plans renew automatically at the end of each billing period until you cancel.
• Adding employees charges your saved payment method for the time left in the period.
• Our order process is run by our online reseller Paddle.com, which is the merchant of record for all our orders. Paddle handles customer service inquiries about payments and handles returns, and its buyer terms apply to your purchase.
• If we change prices, we'll tell you before they apply to your next renewal.

Cancelling and refunds

You can cancel from Settings at any time, and your plan keeps working until the end of the period you paid for. Refunds are covered by our refund policy.

Your responsibilities toward your employees

You decide who is checked in with and how you use the reports. You're responsible for telling your employees about LogMy, including that AI processes their calls, for having any notice or consent the law requires, and for following employment and privacy laws that apply to you.

AI output

Reports, summaries and flags are made by AI and can be wrong or incomplete. Treat them as a starting point for a conversation. Don't rely on them alone for hiring, firing, pay, discipline or other decisions that seriously affect someone.

Acceptable use

You agree not to use LogMy to break the law, harass or secretly monitor anyone, upload content you have no right to share, upload malware, disrupt the service, or try to get at other customers' data.

Your content

You keep ownership of what you and your employees put into LogMy. You allow us to store and process it only to provide and support the service, as our privacy policy describes.

Our service

LogMy and its software, branding and content belong to us. We work to keep it available and useful, but we may change features over time, and we don't promise it will be uninterrupted or error-free.

Warranties and liability

To the extent the law allows, LogMy is provided "as is", we aren't liable for indirect or consequential losses such as lost profits or data, and our total liability is limited to what you paid us in the 12 months before the claim. Nothing here limits liability that can't legally be limited.

Ending your use

You can stop using LogMy at any time. We may suspend or close accounts that seriously or repeatedly break these terms, or where the law requires it.

Changes

We may update these terms. If a change is significant, we'll give you notice before it applies. Continuing to use LogMy afterward means you accept the new terms.

Governing law

These terms are governed by the laws of the country where we're based, without limiting any mandatory rights you have where you live.

Contact

LogMy, support@logmy.dev