Privacy policy

This policy explains how LogMy handles personal data in the LogMy service. It covers the business owners and managers who use LogMy, and the employees who take check-in calls.

If you're an employee

Your employer set up LogMy and decides how your check-ins are used. They can see your reports, so questions about how they use them should go to them first. We handle this data on their behalf.

What we collect

• Account details: owners' email address, password (stored securely by our login provider) and company name and timezone.
• Employee details added by the owner: name, email if provided, job role, timezone and goals.
• Work information: projects, tasks, deadlines, uploaded project documents and check-in schedules and questions.
• Check-in content: the text of questions and answers, reports, summaries and the employee's corrections.
• What's shared on calls: screen captures, screenshots and files an employee chooses to share.
• Billing records: plan, seats, amounts and payment dates. Paddle collects and holds your card details. We don't see or store them.

Voice

We don't store recordings of what employees say. Speech is turned into text by the speech recognition built into their browser, and some browsers send audio to the browser maker's service to do this. We then store the text. The AI's own voice is generated by a provider from text.

How we use it

We use this data to run LogMy: to hold calls, write reports and summaries, answer owners' questions about their team, take payments, provide support, keep the service secure, and meet legal duties. We don't sell personal data or use it for advertising.

Services we share it with

We share data only with the providers that help us run LogMy, and only what they need:

• Supabase: database, login and file storage.
• Vercel: website and application hosting.
• Anthropic: AI that analyzes check-ins and writes reports and answers.
• ElevenLabs: the AI's spoken voice.
• Paddle: our reseller, for checkout, payments, tax and invoices. Paddle handles your payment data under its own privacy policy.

We may also share data if the law requires it, or as part of a sale or merger of our business, with notice to you. These providers may process data in other countries, including outside your own.

Who can see it

Reports and other workspace data are visible to the people in that workspace. Each employee's call link gives access to their own check-in, so it should be kept private.

How long we keep it

Screen captures, screenshots and files shared on calls are deleted automatically about 30 days after the call. We keep other data while the workspace is active, and billing records for as long as tax and accounting rules require. To have a workspace or an employee's data deleted, contact us. Backups may take longer to clear.

Cookies and browser storage

We use cookies to keep you signed in and to remember your "Remember me" choice, and browser storage for simple settings such as your speaker preference. We don't use advertising or analytics cookies. Paddle may set its own cookies at checkout.

Security

We use encrypted connections, access rules that separate each workspace's data, and signed links for calls. No system is perfectly secure, so please contact us right away if you suspect a problem.

Your rights

Depending on where you live, you may have the right to access, correct, delete or get a copy of your data, or to object to how it's used. Contact us to make a request. Employees may be directed to their employer, who controls their data. You can also complain to your local data protection authority.

Children

LogMy is a business tool and isn't meant for anyone under 18.

Changes

We may update this policy, and we'll change the date above when we do. If a change is significant, we'll let account owners know.

Contact

LogMy, support@logmy.dev